It seems like Star Wars gamers aren't happy with the way EA's dealing with the complaints players are having with Star Wars Battlefront II.
The Star Wars Battlefront sequel is scheduled to release this Friday, but EA Access gamers who've been able to try out the game's free trial since November 9 have been finding trouble with unlocking heroes, discovering that it could take up to two days to unlock a single hero in the game.
Sure certain heroes unlock themselves automatically and gamers can try out heroes in Star Wars BattlefrontII's offline Arcade Mode, players have found out that they have to spend in-game credits to gain access to more than half the roster of the game's characters.
To gain in-game credits, gamers have to constantly play the game and while it's better than the micro-transactions in Star Wars Battlefront, EA's response towards the issue posted on Reddit has been doing so well.
Here's what EA wrote on the site:
Apologies for not being more active these past weeks leading up to launch – as you know things get really hectic and you tend to spend whatever spare freetime you have recovering. I really regret not being here on the subreddit at the start of the early access. Hopefully some of these replies will bring some clarity and hope.
Performance during games will affect the amount of credits you get at the end of a match.
Matchmaking will take into account not only player skill, but also total gametime and rarity of star cards. This means that you will be matchmade with players with an average performance similar to you and (to the largest extent possible) not against players who are much better than you, whether by having higher rarity cards or by showing higher skill.
Heroes that are locked at launch will only be unlocked with credits, not crystals. The heroes, similar to the locked weapons for Troopers, are sidegrades instead of upgrades (Darth Vader should be on similar power level as Darth Maul, etc). The goal is to keep you playing for a long time and have something cool to look forward to as you earn credits.
Speaking of earning credits, we're constantly evaluating and tweaking the earn rates versus the cost of crates and heroes. The current rates were based on open beta data, but you should expect us to constantly evolve these numbers as we hit launch and onwards. There will also be more milestones that award credits and crafting parts available, as well as star cards only unlockable through those milestones. If all you want to do is play and grind towards your next unlock that will be fully possible and we'll continue to tweak the numbers until the requirements feel fun and achievable.
Working on a game with a live economy and without a premium content lineup is a new challenge for us at DICE. We had one progression system in the closed alpha and heard your
Your continous [sic] feedback as you play the game is absolutely invaluable and I encourage you to keep sending it our way. There is really no reason to "rebel" against us – we want this game to be as great and enjoyable as it can be – we're reading all your feedback and working as fast as we can to adjust the game to your liking.
The dev team will be around Battlefront II for a long time. I sincerely hope you'll be here with us!
While the letter is lengthy and detailed, it hasn't properly assured fans about their concerns in the least, and no one Is really taking the cheeky request for fans not to "rebel" that seriously. A lot of fans have been answering on Reddit with a lot of anger and disdain, downvoting EA's post on Reddit. Guess the publisher has to think of things to change.
Star Wars Battlefront II releases this Friday, November 17.